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| Pictured with the Tidal Wave mascots from left to right: employee Dennis Martin, owner Scott Blackstock, customer Gene Goins, and employees Jon Richardson and Destin Marsh. |
Tidal Wave Auto Spa of Peachtree City, GA recently sold DRB Systems’ 4 millionth FastPass® RFID tag. Tidal Wave owner, Scott Blackstock, attributes more than 20 percent of his customer growth to the monthly pass program.
In 2006, DRB Systems, a provider of car wash software and hardware solutions, introduced the FastPass Wireless Acceptance System. This system uses RFID technology to automate wash menu selections, payment options, and reduce lengthy wait times for frequent, on-the-go customers. The FastPass system also provides car wash staffers the ability to focus on selling and customer service, both a big win in the eyes of a car wash owner.
Convenience and security are key, and like many subscriptions, this groundbreaking system allows recurring plan members to securely draft their fee from an electronic payment method of choice. Gene Goins, a frequent car wash customer, decided to join Tidal Wave’s unlimited monthly pass club and was honored to have purchased the 4 millionth FastPass tag from Tidal Wave.