The International Carwash Association’s annual event — The Car Wash Show — takes place May 13 through 15 at the Music City Convention Center in Nashville, TN.

            In addition, a pre-show program on Sunday, May 12 features WCA’s car wash tour, and receptions from PAMA, WCA, and the ICA. Separate registrations are required for these events.

            The main educational agenda kicks off at 8:00 a.m. Monday morning with seven different tracts to choose from: customer experience, finance & operations, marketing & communications, preventative automotive maintenance, trends, talent development, and self-serve/in-bay.

            The agenda is a mix of full-length presentations and Pitch 20 quick sessions on the exhibit floor. The organizers expect more than 9,000 attendees who will be treated with 190,000 square feet of exhibit space featuring 420-plus exhibitors.

            The schedule of events will be continually updated and are subject to change. For detailed and up-to-date information about the show and the educational agenda, please visit www.TheCarWashShow.com.

Education Schedule*

Monday, May 13

8:00 a.m. – 8:30 a.m.
•          Unraveling the Impact of M&A on Talent Acquisitions and Revenue Growth
•          M&A Trends & The Impact of Interest Rate Fluctuations
•          Real Estate Financing  Strategies
•          Secrets of Creating Unlimited Program Growth
•          Transform Your Data Into Dollars
•          Your Most Important Investment: Your Team!

8:45 a.m. – 9:45 a.m.
•          Turn Your Customers Into Lifelong Advocates
•          How to Ignite Commitment and Keep Top Talent
•          The Evolution of Tunnels and Its Future Path
•          How Do Memberships Fit with Auto-matics and Self Service Washes?
•          Using Loyalty Programs for Retail Success
•          The Polarized Customer, and Why Luxury is for Everyone
•          The State of Today’s Car Wash Industry
•          How to Overcome Buyer Hesitation, Build Advocacy, and Cultivate Trust in a Skeptical World
•          What to Consider When Looking for Commercial Property

10:15 a.m. – 11:15 a.m.
•          Build Trust & Credibility for Your Carwash with Good Design
•          How to Turn Your Customers Into Lifelong Advocates
•          Employalty: How to Ignite Commitment and Keep Top Talent
•          From Run Down Wash to Local Hotspot
•          Industry Leaders Discuss Keys for Success Today & Tomorrow
•          PAMA Government Affairs Update
•          Systematizing Focus & Accountability in Your Business
•          The Polarized Customer, and Why Luxury is for Everyone
•          Become the Go-To Car Wash in Your Community
•          How to Overcome Buyer Hesitation, Build Advocacy, and Cultivate Trust

11:30 a.m. – 12:30 p.m.
Navigating Uncertainty: What Does the 2024 Economic Crystal Ball Hold?

12:45 p.m. – 1:45 p.m.
Comprehensive Training, Motivation, and Engagement Strategies for Team Leadership

11:00 a.m. – 5:00 p.m.
Tradeshow Floor Open

5:00 p.m. – 7:00 p.m
Big Bash Party/Reception

Tuesday, May 14

8:00 a.m. – 8:30 a.m.

•          M&A’s Repercussions and What to Expect
•          Building a Management Training Platform
•          Private Equity Firms in the Express Car Wash Sector
•          Expanding Membership Opportunities by Driving More Cars On Site
•          Future Proofing Your Business, M&A Trends and Options for Growth
•          The Diamond in the Rough
•          Successfully Entering the Car Wash Market

8:45 a.m. – 9:45 a.m.
•          Blueprint to the Future: Leading in a New World of Work
•          Grow Your Business and Reach New Customers
•          Building Lasting Relationships Through AI and Human Care
•          Capitalizing on the Untapped Large Vehicle Wash Segment
•          Digital Gratuity is the Tip of A Cashless Iceberg
•          The Role of Data in a Seamless Car Wash Journey
•          Never Lose a Customer Again
•          PAMA Talk Live: Hot Topics that Impact your Business
•          State of the Tunnel Market
•          Why Being Part of a Brand is Everything

10:15 a.m. – 11:15 a.m.
•          Catering to the Retail Customer in the Age of Memberships 
•          Blueprint to the Future: Leading in a New World of Work
•          Grow Your Business and Reach New Customers
•          Building an Effective Talent Strategy
•          Building Lasting Relationships Through AI and Human Care
•          Understanding and Applying Leading Carwash Industry Reports
•          Focusing on Hybrid Vehicle Maintenance Needs
•          Creating Remarkable Experiences in The First 100 Days
•          Mastering Car Wash Chemistry
•          Redefine Employee Engagement

11:30 a.m. – 12:30 p.m.
EV Maintenance Scheduling

12:45 p.m. – 1:45 p.m.
Navigating Auto Oil Characteristics for Peak Performance

11:00 a.m. – 5:00 p.m.
Tradeshow Floor Open

3:30 p.m. – 5:00 p.m.
Booth Crawl

5:00 p.m. – 6:15 p.m.
Hall of Fame Celebration

Wednesday, May 15

9:00 a.m. – 12:00 p.m.
Tradeshow Floor Open

Pitch 20 Presentations

Monday, May 13

11:00 a.m.
Tommy Car Wash Tech

11:30 a.m.
Drive Customer Acquisition with LPR Tech

12:00 p.m.
The Path to 5,000 Memberships

12:30 p.m.
Sustainable Steps You Can Take to Lower Operational Costs

1:00 p.m.
Fact or Fiction? Your Belt Questions Answered

1:30 p.m.
How to Buy, Build or Upgrade Your Wash with SBA Loans

2:00 p.m.
Why You Should Convert Your In-Bay Automatic into a Tunnel

The Car Wash Show 2023How Prep-Less Washing Maximizes Profitability & Efficiency

3:00 p.m.
Explore the AI Camera Revolution

3:30 p.m.
CruzControl – A Powerful Enterprise

Platform for Your Car Wash

4:00 p.m.
Wash Works University

4:30 p.m.
3 Signs Your Operation Has Outgrown QuickBooks

Tuesday, May 14

11:00 a.m.
Upgrading Your In-bay Automatic to a Compact Tunnel System

11:30 a.m.
Illuminate Success: Shining Light on the Power of a Car Wash Light Show

12:00 p.m.
Simple Secrets to a Thriving Car Wash & a Life of Freedom

12:30 p.m.
Inventory and Workflow Optimization for Car Wash Leaders

1:00 p.m.
How to Better Manage your Water Reclaim Systems

1:30 p.m.
Level Up Your Managers

2:00 p.m.
CruzControl – A Powerful Enterprise Platform for Your Car Wash

2:30 p.m.
Wash Works University

3:00 p.m.
Making Your Self-Serve and IBA More Competitive

3:30 p.m.
Empowering Car Wash Salespeople with a Revolutionary New Platform

4:00 p.m
Elevating Car Wash Operations with Infinitum Aircore EC Technology

4:30 p.m.
The Real Dirt on Vacuum Performance Horsepower vs. CFM

*Educational schedule based on information available April 15, 2024. Subject to change.