Ryko Solutions Inc. has appointed Sam Toubia as the company’s senior director of professional services. In this key new role for the company, Toubia will be responsible, along with seasoned car wash industry veteran Bob Bechir, for creating new recurring revenue opportunities for the organization by managing the company’s 250-plus-member service-technician force, developing and executing maintenance and customer connectivity programs, and continuing to build on the customer service experience.

Toubia’s most recent position was business operations leader with General Electric (GE) Healthcare where he guided operations for GE’s 13-state west-zone business, directing field leadership teams, introducing training regimens, and establishing new process management systems that led to overall reductions in operating costs and improved customer satisfaction.