The International Carwash Association’s annual event — The Car Wash Show™ — heads south for 2016, taking place May 9-11 at Music City Center in Nashville, TN. Since 2015, when for the first time the ICA partnered with the Western Carwash Association in presenting the show, yet another party has been added to the collaborative effort. The Automotive Oil Change Association’s iFlex (International Fast Lube Expo) will share the tradeshow floor with the car washers and host its own concurrent educational program.

Wasting no time, the show kicks off on Monday morning, May 9 at 8:00 a.m. with a morning filled with educational programming, consisting of 22 seminar topics from which to choose. In addition, there is a morning-long program designed specifically for new investors. Reverting to a previous format, educational sessions are categorized this year by subject matter: business management, human resources, marketing, etc. A key to all the categories can be found at the end of the Schedule of Events.

For the latest information, call ICA headquarters at (888) 422- 8422, visit www.thecarwashshow.com on the web, or e-mail info@carwash.org.

SCHEDULE OF EVENTS*

MONDAY, MAY 9

8:00 a.m. – 9:00 a.m.

Educational Sessions
• The Best Customer Loyalty Strategy, You’re Not Doing (M)
• Reverse Mentor Panel: Views from Emerging Professionals (L)
• Transforming Teams: Tips for Improving Collaboration and Building Trust (H)
• Becoming an Employer of Choice (L)
• The Revenue Growth Habit: How to Grow Your Business by 15% in 15 Minutes Per Day (M)
• Scaling the Car Wash Business – How to Replicate Success with Franchising (V)
• Security: Risk, Loss Mitigation & Compliance for Car Wash Merchants (V)
• Auto Warranty Act Showdown (A)

8:00 a.m. – 11:30 a.m.

New Investors Seminar

9:15 a.m. – 10:15 a.m.

Educational Sessions
• The Best Customer Loyalty Strategy, You’re Not Doing (M)
• Reverse Mentor Panel: Views from Emerging Professionals (L)
• Expert Panel – Full/Flex Service (B)
• Transforming Teams: Tips for Improving Collaboration and Building Trust (L) (H)
• Social Media: Myth or Magic Bullet? A 7 Step Blueprint to Go from Start to Social (M)
• The Revenue Growth Habit: How to Grow Your Business by 15% in 15 Minutes Per Day (M)
• It Pays to be Green (V)
• Fluid Products and Recommendations (A)
• TPMS and the Oil Change Business, a Chance to Embrace a New Opportunity (A)

10:30 a.m. – 11:30 a.m.

Educational Sessions
• Loyalty Programs: Case Studies (M)
• Five Common People Management Mistakes and How to Avoid Them (L)
• Expert Panel: Exterior/Express Exterior (B)
• Become an Employer of Choice (L)
• The How, the What and the Why of New Engine Design (A)
• Three Steps to Determining Your Sites Potential (V)

11:00 a.m. – 6:00 p.m.

Tradeshow Floor Open

Noon – 5:00 p.m.

Quick Hits:

Every 30 minutes on the trade show floor.

6:00 p.m. – 9:00 p.m.

Welcome to Nashville Celebration

TUESDAY, MAY 10

8:00 a.m. – 9:30 a.m.

General Session
• Breakfast
• State of the Industry
• Hall of Fame Award Presentation
• Keynote Address

9:45 a.m. – 10:45 a.m.

Educational Sessions
• Training and Retaining Successful Managers (H)
• Social Media: Myth or Magic Bullet? A 7 Step Blueprint to Go from Start to Social (M)
• Expert Panel – Value Added Services/Alternative Revenue Streams for Full Service (B)
• Effective Ways to Immediately Improve Your Bottom Line (B)
• Self-Serve Panel Discussion (WCA)
• Increasing Your Unlimited Membership (V)
• Oil Change Tech Tips – When Plastic Parts Fail (A)

9:45. a.m. – 11:45 a.m.

Educational Session
• Get Ahead of the Curve (2-hour workshop) (B)

11:00 a.m. – Noon

Educational Sessions
• Effective Ways to Immediately Improve Your Bottom Line (B)
• Social Media – Real World Case Study (M)
• New Levels of Excellence for You and Your Team (L)
• Five Common People Management Mistakes and How to Avoid Them (L)
• Self-Serve Roundtables (WCA)
• Motor Oil 101: Everything You’ve Wanted to Know, But Were Afraid to Ask (A)
• Service Pays for Itself (V)
• Boost Revenue and Profitability Today (V)

11:30 a.m. – 5:30 p.m.

Tradeshow Floor Open

Noon – 5:00 p.m.

Quick Hits: Every 30 minutes on the trade show floor.

5:30 p.m. – 6:30 p.m.

Networking Receptions

WEDNESDAY, MAY 11

8:00 a.m. – 9:00 a.m.

Educational Sessions
• Ditch the Pitch: Creative Conversations that Encourage Customers to Buy More (M)
• Expert Panel – Full/Flex Service (B)
• Expert Panel – Exterior/Express Exterior (B)
• Developing Strategic Leaders (L)
• Expert Panel – Self-Serve/In-Bay (B)
• Motor Oil 101: Everything You’ve Wanted to Know, But Were Afraid to Ask (A)
• New Investor: Real Numbers & 7 Common Pitfalls (V)
• Cents per Wash – The New Frontier (V)

9:00 a.m. – 1:00 p.m.

Tradeshow Floor Open

10:00 a.m. – 11:30 a.m.

Quick Hits: Every 30 minutes on the trade show floor.

1:00 p.m. – 6:00 p.m.

• Executive Seminar
• Emerging Leaders Seminar
• Car Wash Tours

KEY:
A Automotive Oil Change Association
B Business Management
H Human Resources
L Leadership and Strategy
M Marketing
V Vendor Sponsored
WCA Western Carwash Association

* Schedule of events based on information available March 7, 2016 subject to change.