MacNeil Wash Systems, a Ryko Solutions Company, has named Tara Favretto its new customer service manager. Favretto will be responsible for guiding inside sales and order processing, working closely with the 48 members of MacNeil’s international distributor network and five North American sales managers to process and track customer orders.

Favretto’s past experience is centered in inbound/outbound customer service and project management for the manufacturing and engineering sectors, as well as in logistics and quality control. Most recently, she worked as project manager with a custom manufacturing company. She also has a background as a CAD (computeraided design) designer, and operated her own online CAD-solutions company, giving her greater insight into the linkage between tunnel-project designs and finished-system delivery.