Akron, OH-based DRB Systems (drbsystems.com) has announced it is opening a West Coast service center to provide sales and service support for customers throughout the western region of the United States. This news follows DRB’s announcement in September 2016 that it had acquired Unitec, the Baltimore-based producer of advanced hardware and software for the car wash market.
The new DRB service center will be located in the Los Angeles area. In addition to locations in Akron and Canton, OH, and Elkridge, MD, DRB Systems has sales and service personnel based in 10 states.
“Our new Los Angeles-area location enables DRB Systems to more effectively deliver to West Coast customers on our commitment to serve them as the industry’s innovation leader,” said DRB president and CEO Bill Morgenstern.
Morgenstern said the decision to open the West Coast service center was a direct response to the growing demand for first-tier support throughout the western states. The new service center is particularly well situated to support the growth that is occurring in the car wash industry in southern California.
DRB’s growth plans include additional sales, engineering, and technical personnel in the Akron and Canton locations. “We expect to grow our workforce by approximately 25 percent this year,” Morgenstern said. “We are adding human capacity as well as technological and physical capacity to support our West Coast growth.”
Together, DRB and Unitec employ nearly 300 people serving a combined install base of more than 14,000 car washes.