Business Operations/Management

            The International Car Wash Association’s flagship event returned to Las Vegas, NV, May 7-10, after being hosted in Nashville, TN, last year. The Car Wash Show took over nearly…

           Did you know it can cost five to 25 times the amount to acquire a new customer than to keep an existing customer? For example, every 10,000 members in the…

            The’s got three supervisors, and he has six. She works on five projects, and he has four. Although their paths rarely cross, they have something in common — they’re…

           Small balance refers to any real-estate-asset-based investment where the dollar amounts and scale are relatively small. Fitting this description would include freestanding in-bay automatics and mini-tunnels.             Investment may…

            It is the rare car wash or car care business operator who doesn’t attempt to keep the operation’s annual income tax bill to a minimum with tax planning, either…

            For many years I have wanted to do a series on hiring and managing detail employees. Certainly, the world of hiring is an ever changing one, but there are…

            In today's digital world, your online presence is crucial to the success of your business. Are you struggling to stand out among the competition? Regardless of your type of…

            Life is complicated. Don’t overcomplicate it. Most car wash owners hold their managers accountable for results like cost per car, labor percentage of gross, average per car, and damage…

            Industry benchmarks represent the average of key financial metrics collected from different businesses sorted by category or product class. Benchmarking is the practice of comparing processes and performance metrics…

            Are you leaving money on the table? If you haven't optimized your car wash pricing, the answer is probably "Yes." Even if you recently changed your pricing, there is…