Business Operations/Management

“I learned so much during orientation. It’s too bad I won’t use most of it for six months. I took some notes, but I’m sure I won’t remember half of…

Unfortunately, owners and operators of car washes see it all when it comes to theft, vandalism, and the myriad shady things that happen at their facilities. When you factor in…

There is a noticeable change in the attitude that some professional detailers have toward detailing the interior of vehicles. Many are finally coming to realize how much effort and time…

Now I know this won’t get the attention that a catchy title like “Confessions of a Car Wash Gigolo” might get, but maybe you will read on anyhow because, if…

Experts define customer service experience as the overall experience customers get from interacting with a company’s sales and service teams during and after a purchase. The experience is important because…

ZenBusiness, an Austin, TX-based public benefit corporation that helps make it fast and simple to start, run, and grow a business, launched a study (https://www.zenbusiness.com/most-in-demand-businesses/) to find the best businesses…

Franchising hasn’t had much of a presence in the car wash industry. According to a list of the top 100 car wash chains, only three of the companies listed offer…

The property and casualty (P/C) insurance industry cycle is characterized by periods of soft market conditions in which premium rates are stable or falling and insurance is readily available, and…

According to TouchPoints, “72 percent of users report making purchase decisions based on something they saw on Instagram.” In addition, Instagram has the most influence on users’ spending habits when…

The National Association of Convenience Stores’ annual event — the NACS Show — is scheduled to run from Saturday, October 1 through Tuesday, October 4 at the Las Vegas Convention…