On the Wash Front

“There are two pedals. I have two feet. I think you must have made that crap up about it not being safe to drive with both feet.” First week behind…

Why should a customer choose your wash over any other? If you closed your business today, would the community remember it?  I’m writing this on June 4, 2022. Six years…

I must be getting older, I mean wiser. I just returned from The Car Wash Show 2022 and found myself saying “remember when” more times than I can count. Reminiscing…

I found myself saying “a rolling stone gathers no moss” on three separate occasions recently. It taught me something I’d like to share. When speaking about unlimited plans to an…

Somewhere on my journey of raising three kids, someone must have introduced me to the belief that “Because I Said So!” was a bad parenting strategy. Not sure who it…

My colleague jokingly complained about his cats peeing on the floor. Not exactly an adversity. And what does that have to do with car washing? Well, it turns out the…

That was the exact question I got at a recent tradeshow from someone exploring the industry for the first time.

I recently had the opportunity to dine with a group of 25 savvy businesspeople. Some had no car washing experience. Several operated other wash styles and were looking at building…

There are two layers of foolishness that drive me nuts. First, is when people accept a preventable adversity as inevitable.

Everything I know I learned at a car wash. Lessons like “shortcuts make long delays” or “if plan A doesn’t work, the alphabet has 25 more letters.”