On the Wash Front

My colleague jokingly complained about his cats peeing on the floor. Not exactly an adversity. And what does that have to do with car washing? Well, it turns out the…

That was the exact question I got at a recent tradeshow from someone exploring the industry for the first time.

I recently had the opportunity to dine with a group of 25 savvy businesspeople. Some had no car washing experience. Several operated other wash styles and were looking at building…

There are two layers of foolishness that drive me nuts. First, is when people accept a preventable adversity as inevitable.

Everything I know I learned at a car wash. Lessons like “shortcuts make long delays” or “if plan A doesn’t work, the alphabet has 25 more letters.”

I recently touched on hiring challenges as this pandemic evolved. From the responses I’ve received, it appears I struck a chord. Financial incentives, work-life balance, skill development, and career advancement…

Let’s get something straight. A free service is never free. I know it. You know it. We all know it. Every single “free” perk you see is merely bundled in…

Maine lobster, tiger prawns, lemon, capers, blistered tomatoes with creamy white wine sauce served over handmade linguini at a restaurant overlooking the Atlantic Ocean. It’s a fantastic meal and an…

Every car wash owner is an entrepreneur. The foundation of your competitive advantage is the ability to remain relevant to changing customers and employees. And boy, do I believe we…

If you’re not familiar with the expression, “When you hear hoofbeats think horses, not zebras,” it means that when searching for an explanation, you should always consider obvious possibilities before…