Labor

            For many years I have wanted to do a series on hiring and managing detail employees. Certainly, the world of hiring is an ever changing one, but there are…

            Fitness clubs started to pop up in the 1800s. The first warehouse clubs were introduced in the early 1970s. Today, from shaving supplies to fruit, and everything in between,…

            I had a manager trainee ask me when their training would be over. My answer: “Your training is never complete. It only advances when customers insist that you must…

            The car wash industry can be aptly described in one word — growth. Mega chains are sprouting up across the country, gobbling up established operators and developing new sites…

Everyone has heard of it by now: “quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather opting to…

“I learned so much during orientation. It’s too bad I won’t use most of it for six months. I took some notes, but I’m sure I won’t remember half of…

Human ideas to solve problems or create opportunities are an enterprise’s single most valuable commodity. We tend to think of the big things. Like the idea to create an electric…

I recently made a trip to what was previously one of the busiest McDonald’s in my area. When I pulled into the totally lit up drive-thru, there was a sign…

Ever since there has been cars, there has been hand washing. A bucket, sponge, and a little bit of elbow grease was all that was needed to get a car…

Cell production is a form of team work that helps ensure worker commitment, as each cell is responsible for a complete unit of work.