Labor

            Mega car wash chains are popping up across the country at breakneck speeds. Numerous super operators have emerged, with many of them accelerating from just a handful of sites…

            Over the last decade, technology has been adapted to all industries. These advances pursue the need for higher efficiency, especially in a world where automation will eventually replace entire…

            I need to provide some backstory to understand my latest revelation about the car wash industry. Sitting in a hospital cafeteria after visiting a friend, I chatted about kids,…

            Artificial intelligence (AI) has made its way into car wash organizations nationwide and is rapidly changing how these organizations operate and make decisions. While this technology presents opportunities for…

            Unexpected and unthinkable tragedies cause fear in most people, but only a few actually have to live through them. Andrzej Bednaruk, who has done a lot of car wash…

            For many years I have wanted to do a series on hiring and managing detail employees. Certainly, the world of hiring is an ever changing one, but there are…

            Fitness clubs started to pop up in the 1800s. The first warehouse clubs were introduced in the early 1970s. Today, from shaving supplies to fruit, and everything in between,…

            I had a manager trainee ask me when their training would be over. My answer: “Your training is never complete. It only advances when customers insist that you must…

            The car wash industry can be aptly described in one word — growth. Mega chains are sprouting up across the country, gobbling up established operators and developing new sites…

Everyone has heard of it by now: “quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather opting to…