Labor

I recently made a trip to what was previously one of the busiest McDonald’s in my area. When I pulled into the totally lit up drive-thru, there was a sign…

Ever since there has been cars, there has been hand washing. A bucket, sponge, and a little bit of elbow grease was all that was needed to get a car…

Cell production is a form of team work that helps ensure worker commitment, as each cell is responsible for a complete unit of work.

Many in the car care industry are finding themselves short of the one thing they need to thrive and grow: workers.

They’re with me, I just know it, at least I think they’re with me, okay maybe not. Oh no! They’re gone. Well, thank goodness that’s over!

In a time of shifting protocols — mask mandates, social distancing, the push for contact-free options — how does a service-oriented business maintain a high level of customer focus?

In the current climate, employers are worried about bills, sick employees, safety procedures, labor shortage, and the ever-looming taxes for small businesses. Although the world seems to be operating at…

I recently touched on hiring challenges as this pandemic evolved. From the responses I’ve received, it appears I struck a chord. Financial incentives, work-life balance, skill development, and career advancement…

He gives me an assignment and tells me to do it my way. I only wish he meant it. My way doesn’t seem to hit the mark. He changes the…

When Sam started working at the car wash, he was enthusiastic, energetic, and consistently the most popular person on the team. He got along well with his co-workers and was…