Service Fatigue – Three Ways to Avoid Quiet Quitting
Everyone has heard of it by now: “quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather opting to…
Everyone has heard of it by now: “quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather opting to…
Human ideas to solve problems or create opportunities are an enterprise’s single most valuable commodity. We tend to think of the big things. Like the idea to create an electric…
“I learned so much during orientation. It’s too bad I won’t use most of it for six months. I took some notes, but I’m sure I won’t remember half of…
I recently made a trip to what was previously one of the busiest McDonald’s in my area. When I pulled into the totally lit up drive-thru, there was a sign…
Ever since there has been cars, there has been hand washing. A bucket, sponge, and a little bit of elbow grease was all that was needed to get a car…
Cell production is a form of team work that helps ensure worker commitment, as each cell is responsible for a complete unit of work.
Many in the car care industry are finding themselves short of the one thing they need to thrive and grow: workers.
They’re with me, I just know it, at least I think they’re with me, okay maybe not. Oh no! They’re gone. Well, thank goodness that’s over!
In a time of shifting protocols — mask mandates, social distancing, the push for contact-free options — how does a service-oriented business maintain a high level of customer focus?
In the current climate, employers are worried about bills, sick employees, safety procedures, labor shortage, and the ever-looming taxes for small businesses. Although the world seems to be operating at…