Hands-On Approach – Success Requires Operators In The Trenches
Until they figure out how to operate a high-volume express wash with only one employee on site and rotating maintenance teams, car washes will need workers and managers. …
Forever Learning
The summer is, unfortunately, winding down. Shorter days and cooler nights signal the end of fun in the sun, at least up here in the Northeast, and usher in…
Building a Championship Team – Long-Term Success Requires A Dependable Workforce
Four years ago, I embarked on a new adventure as a general manager for a car wash equipment distributor. Recently, I have been assessing my team, comparing where we…
The Business of Getting Better
One thing the professional car care industry has never been accused of is standing still. Look back just a decade or two, and the difference is striking. Today’s…
Continuous Education – Embrace A Culture Of Ongoing Learning
Education in any industry is vitally important. Continued improvement in hands-on know-how, trend awareness, and knowledge of new product and tool developments are all key factors in staying ahead…
Those Who Can
Not every popular saying is accurate; in fact, the old adage, “those who can’t do, teach,” could be rewritten as “those who can do, teach. And those who teach…
Spring Cleaning
Spring has sprung across the country. It is that time of year when traditionalists give their homes a thorough organizing and deep cleaning. While I will not be…
Elevating Her
Women are making their voices heard across the car wash industry. Over the past few years, there has been a push for more females in the industry, with high-profile…
Maintenance Issue
For a car wash to consistently provide a clean, dry, shiny car, a magnitude of preventative maintenance and repairs must be completed on an ongoing basis. Whether it is…