Outside The Box Or In?
“Thinking outside the box is dead.” This, according to Alan Iny, co-author of Thinking in New Boxes, a book briefly sampled in the October 7 issue of Bloomberg Businessweek. We’ll…
Signs Of Life — Part I: Prospects For Start-Ups
Although it has been difficult to write positivity about the car wash industry for some time, there are signs suggesting growth again. Some of the external drivers thought to influence…
Schooling The Competition
Despite the national trend of shrinking sales for both self-serve and in-bay automatics, Green Mountain Car Wash has increased its revenue every month since it opened it doors.
Mixed Workplace — Seven Tips For Managing Across Generations
Businesses today face many obstacles. Whether it’s an uncertain economy, rising taxes, increased regulations, or the looming changes in healthcare, managing a business is not for the faint of heart.
Going All-Out In Austin
Palms Car Wash has become an institution in Austin, TX, proudly serving the community for more than a decade at numerous locations spread throughout the city. As one of the…
In-Bay Automatics
D&S is a full line manufacturer of car wash systems and equipment for the professional car care industry including the Quicksilver™ “Q” and i5000 in-bay automatics.
Purchase Criteria — How To Make Good Decisions When Buying New Or Upgrading Equipment
My in-bay automatics turned nine years old this past August. I know almost everything there is to know about the machines by now. I can see, hear, and sometimes sense…
Customer Complaints — Six Steps To A Happy Resolution, Part I
With some customers, you try absolutely everything possible to satisfy them and they are still upset. All you can do is apologize one last time by saying something like, “Let…