Aoca Launches Owners’ Summit
The Automotive Oil Change Association (AOCA) has announced a new event geared toward business owners and leaders in the fast lube industry. The Owners’ Summit will be held October 15…
Car Wash App
Get Washed, a new mobile app, allows local car washes to expand their customer base and encourage customer loyalty by offering deals directly to users’ smartphones for a nominal monthly…
Secwa Road Show
The Southeastern Car Wash Association presents its 2013 Regional Road Show: Washing in Atlanta. The event takes place October 20 and 21 at the Atlanta Marriott Northwest at Galleria.
Scwa Car Wash Tour
The Southwest Car Wash Association’s Car Wash Tour and Regional Meeting takes place October 29 at the Marriott Quorum Hotel in Dallas, TX.
Howco Hires, Promotes, And Expands
Howco Inc., a distributor of car wash equipment and supplies headquartered in Charlotte, NC, has announced the hiring of John Gannon as general manager. The move coincides with the promotion…
New Lustra Distributor
Lustra™ Professional Car Care Products of De Pere, WI has announced the addition of Sevco Car Wash Company Inc. as a provider of its product line in the Texas and…
Online Classes From Macs
Online and on-demand training is now available for automotive technicians through the website of the Mobile Air Conditioning Society (MACS) Worldwide. MACS, working with Automotive Video (AVI) can now provide…
To Each Its Own
Every generation deals with its own peculiar challenges while, at the same time, presenting unique challenges to those with whom it interacts. Products are created and services designed to appeal…
Customer Satisfaction — Measure Both Cause And Effect
What I know about customer satisfaction I learned mostly during the five years I spent working at car dealerships — first auto body technician, later new-car salesperson.
The Brothers Of Prestige
The car wash industry is filled with stories of owners and operators that began washing cars at a young age either in a family business or as a part-time job.…